Legal notice

1. Legal Notice – Terms and Conditions

"Terms and Conditions of Use" By accessing and using our online store, you agree to comply with the following terms and conditions. If you do not agree with any of the terms, please refrain from using our site.

  • Intellectual Property: All content on this website, including text, images, videos, and logos, belongs exclusively to Alma Smykker or its partners and is protected by copyright law.

  • Products and Prices: All products and prices on our website are subject to change without prior notice. We reserve the right to correct any errors in pricing or product descriptions.

  • Liability: Alma Smykker is not responsible for direct or indirect damages caused by improper use of products purchased in our store.

  • Cancellations and Returns: For information regarding returns, cancellations, or exchanges, please refer to our return policy below.

2. Privacy Notice – Privacy Policy

"Privacy Policy" Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you use our online store.

  • Information Collected: We may collect information such as your name, email address, shipping address, payment details, and other necessary details to process purchases.

  • Use of Information: We use your information to process orders, improve the user experience, send promotional offers, and communicate about new products.

  • Security: We employ security measures to protect your personal information, including encryption of financial data and the use of secure servers.

  • Data Sharing: We do not share your information with third parties, except when necessary to process payments or comply with legal obligations.

  • Cookies: We use cookies to improve your experience on our site. You can adjust your cookie settings in your browser.

3. Return Notice – Return and Exchange Policy

"Return and Exchange Policy" Our priority is to ensure your satisfaction with your purchase. If you are not satisfied with your order, we accept returns and exchanges under the following conditions:

  • Return Period: You can return or exchange a product within 30 days of receipt, as long as the product has not been used and is in its original packaging.

  • Non-Returnable Items: Custom-made products, sale items, and personal care products are non-returnable.

  • Return Process: To return or exchange an item, please contact our customer service at info@almasmykker.dk and follow the instructions provided.

  • Refund: A refund will be issued via the original payment method after the returned product has been received and inspected.

4. Delivery Notice – Delivery and Shipping Policy

"Delivery Policy"

  • Delivery Times: The delivery time for your order depends on your shipping address and the chosen shipping method. The estimated time will be provided at checkout.

  • Shipping Costs: Shipping costs are calculated at checkout based on the product's weight and the delivery destination.

  • Shipping Address: Please ensure you provide a correct and complete shipping address. We are not responsible for failed deliveries due to incorrect information.